Any item purchased through FOSSI is an offer by you the Buyer to purchase a particular product in accordance with these Terms.

When you purchase an item, an agreement is formed between you and the Seller for that particular item. Since we only serve as an agent between you and the Seller, we are not part of any agreement between you and the Seller.

You must verify your email address during sign up before making a purchase to ensure you receive order notification emails from us.

#### Buyer Protection
We offer buyer protection to ensure peace of mind when shopping on FOSSI.

- The Seller will only be paid once the item has been delivered.
- When the item has been delivered, you have a further 24 hours to dispute the order.
- If you receive the item and are happy with it, please mark the order as delivered in order details to release payment to the seller as soon as possible.

You are entitled to return the order to the Seller if the item you received is:
- Not the same as what you ordered
- Not an authentic brand
- Undisclosed damage

You the Buyer will be responsible for the costs of returning the item to the Seller. If a return is authorized, you must submit a tracking number for the return within 5 days of approval to be eligible for a refund. Further, all items must be returned to the Seller in their original packaging complete with any accessories. If the aforementioned conditions are not met, the Seller reserves the right to deny a return.

We invite you to notify the Seller of any issues as soon as possible. If you would like to return an item, please first attempt to contact the Seller directly via the inbox message system. If you are not satisfied with the outcome through speaking with the Seller, please select the dispute order selection in the order details page. You can also escalate your request to our support team via fossimarketplace@gmail.com.

Buyer protection does not cover issues with fit, style, or change of mind. 

#### Product Care
If you have damaged the Goods yourself, or you have failed to take proper care of the Goods the Seller may not be able to provide you with a repair, refund or replacement. However, you may still be able to contact the Seller to arrange a repair or replacement.

The cost of any repair or replacement will be borne by you. Further, the arrangement for any repair or replacement shall be between you and the Seller only and we are or will not be a party to this arrangement.

#### Exchange
If you have changed your mind about your purchase, our Sellers will not be able to offer you a refund or exchange. However, you may be able to contact the Seller directly and arrange an exchange on your own.

#### Shipping Information
While all effort is made to ensure that items purchased from our Website will be processed by the Seller within 3 business days of receiving your order, we or the Seller cannot guarantee processing times. Our Sellers will use third party delivery companies to deliver your order. By placing an order for Goods you agree that your details, such as name, contact numbers, delivery address, will be passed to those third parties.

When the Sellers fulfil your order, they will provide you with a tracking number so that you can track the delivery of your order. Further, you agree that notwithstanding anything in these Terms, we or our Sellers are not liable with respect to any loss, damage, cost or expense you or any third party suffers as a result of a change in delivery times or delay in delivery.

If you ask for the product to be left at a delivery address, we or our Sellers are not responsible for loss, damage or theft of Goods once the Goods are delivered to that address. Further, if you require products that you have ordered to be redirected to an address other than your original order address, our Sellers may charge you a reasonable fee for doing this.

**It is the responsibility of the Seller to ensure their order is delivered to the Buyer. FOSSI does not accept liability for lost or undelivered products.**

#### Service Region
FOSSI services and ships within New Zealand and Australia at the discretion of the Seller.

#### Pricing
All prices shown on FOSSI are in New Zealand Dollars (NZD). Prices of items shown on the website are set at the discretion of the Seller.

#### Website Use
This website must not be used for any illegal or unauthorised purpose. The website must not be hacked and/or any adaptations made to any aspect of the website. Posting of advertisements or links to any other websites, including but not limited to social networking sites, is not allowed without express written permission from FOSSI.

#### User Responsibility
The user represents and warrants that they are of sufficient legal age to use the website and to create binding legal obligations for any liability they may incur as a result of the use of the website. The user agrees to be responsible for all of their use of the website (as well as for use of their username and password(s) by others, including without limitation, minors living with them). The user agrees to supervise all usage by minors of the website under their name or account.

#### Unacceptable Content
FOSSI encourages all users to the site to report any inappropriate content via fossimarketplace@gmail.com

Users of the site understand that exposure to inappropriate content may occur and browsing of the website is at the user's own risk.

#### Warranties
FOSSI offers an "as is" service. FOSSI does not supply any warranties in relation to content represented on the website.

#### Disputes
FOSSI is released from any claims arising from disputes between users and members of the website, including disputes between Sellers and Buyers, between Sellers and Sellers, and between Buyers and Buyers.

#### Communication
When communicating with other users on FOSSI, you agree to be respectful to each other. If any participant is found to be abusive, FOSSI reserves the right to intervene and discontinue the accounts of participants involved.

#### Definitions
Seller: Seller is defined as the person who is selling the item via FOSSI.

Buyer: Buyer is defined as the person who has made a purchase on FOSSI through an online payment.

User: User is defined as any person, member or not, who browses or uses the website for any purpose.

Item: Item is defined as any item that is offered for sale on or sold via the website.

Product: Product is defined as any item that is offered for sale on or sold via the website.

#### Disclaimer
FOSSI does not represent or guarantee that the service or the website, or any other website that is accessible using a hyperlink from this website will be current, or free from errors or viruses.

The user acknowledges that the service or the website may be affected by outages, faults or delays. Such outages, faults or delays may be caused by factors, including but not limited to technical difficulties with the performance or operation of software, equipment or systems, traffic or technical difficulties with the Internet or infrastructure failures.

FOSSI does not warrant that any members' uploads to this website will be protected against loss or misuse or alteration by third parties. FOSSI does not warrant that all uploaded content will be available on our website. If FOSSI elects in its sole discretion to make available content on its website, it does not warrant that it will be available within a certain time frame. FOSSI reserves the right to cancel and refund any sale made through the website.

It is the responsibility of the user to ensure that they are not exposed to viruses, Trojan horses or any other code of a destructive nature.

FOSSI does not accept responsibility for any loss or damage, however, caused (including through negligence), that users may directly or indirectly suffer in connection with their use of this website or any linked website, nor does it accept any responsibility for any such loss arising out of a user's use of or reliance on information contained on or accessed through this website.

To the extent permitted by law, any condition or warranty that would otherwise be implied into these Terms and Conditions of Use is hereby excluded.

Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following:

If the breach relates to goods:
the supply of equivalent goods;
the payment of the cost of replacing the goods or of acquiring equivalent goods;
or the payment of the cost of having the goods repaired;
and if the breach relates to services:
the supplying of the services again;
or the payment of the cost of having the services supplied again
This disclaimer does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

For breakages and exchange requests, please contact us through email at hello@gardenofedyncollection.com within 24 hours of your receiving your parcel. Refund and store credits will be issued at the discretion of Garden of Edyn.